WELL WELL.

Sprint responds to my rage, thusly:

Dear Elizabeth,

I do not blame you for being upset, and I do apologize profusely for
all of the mistakes and delays, which contributed to this very unfortunate
series of encounters.

I have read all of your communications with us and you are absolutely
right: there are no excuses for what occurred with this issue. You
have given us invaluable and constructive feedback, and I especially
appreciate all of the time, which you took to help us understand
exactly what went wrong regarding the transfer of your phone number.

Your feedback has certainly not fallen on deaf ears, and has been shown
to all appropriate personnel who would benefit from it. We do take
suggestions from our customers very seriously and are grateful for your
insights.

It is our intent to treat you with courtesy, respect, and understanding
and to provide the highest quality of service in all areas. We are
sorry that you have been inconvenienced to the extent indicated in your
email.

Roland K.
eCare